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About Matrix

Trinsic Is Now Powered By Matrix!

On March 26, 2007, Matrix Telecom, through its parent company Platinum Equity, the 22nd largest* privately-held company in the United States, made a commitment to acquire the assets - including valued clients like you - from the Trinsic (formerly known as Z-Tel) estate.

What this change means to you is that, thanks to your loyalty to Trinsic, you’ve just earned a relationship with a strong “service-first”-oriented communications provider with a commitment to meet and exceed your service requirements.

About Matrix: Every day for over fifteen years, tens of thousands of Matrix customers like you have enjoyed our reliable services and friendly support. Our customers have issued us clear, direct marching orders: “treat me like your only customer, sweat the details, save me money.” That’s our customer-first mission. And as a Trinsic, powered by Matrix customer, you can rest assured that your product and service experience will be better than ever.

We strive to deliver exceptional value every day - and that’s why it’s a great time to be our customer.

Thanks for your business and welcome to Trinsic Powered by Matrix!

Frequently Asked Questions

What’s changing, and what’s staying the same?

All the best Trinsic residential services and features are staying, but business customers will also be able to choose from many new services through Matrix Business Technologies. Your account number and other information will not change.

Can I still log on at www.trinsic.com?

Yes, you will be able to access your account online through the Trinsic address.

How do I contact Trinsic Customer Care?

Call, toll-free, 1-877-9TRINSIC (1-877-987-4674), or send email to info@trinsic.com.

*Forbes 2006 Largest Private Companies List

Copyright © 2014 Matrix Telecom, Inc. All rights reserved.