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About Matrix

Trinsic Is Now Powered By Matrix!

Matrix is a leading provider of business technologies including premier voice, data, and Internet services. With more than 20 years of experience, we have built a solid reputation as a trusted communications partner dedicated to providing the latest technology solutions that enable customers to reach new heights.

Whether your needs are around the corner or around the globe, our expansive, secure network ensures that you will receive the most reliable coverage on the market. As a single-source provider, Matrix routinely compares costs from our premier network services partners before negotiating the most cost-effective route for your particular business needs.

Matrix Telecom is owned by Impact Telecom, a full-service telecommunications company offering flexible and effective solutions to carriers, businesses and homes through its family of brands. Impact is committed to delivering the highest quality services at the most competitive rates. With billions of minutes carried on its network each month and decades of industry expertise throughout the organization, Impact has an understanding of the challenges customers face selecting a telecommunications provider. Impact Telecom focuses on customer service, technology innovation and operational efficiency.

Frequently Asked Questions

What’s changing, and what’s staying the same?

All the best Trinsic residential services and features are staying, but business customers will also be able to choose from many new services through Matrix Business Technologies. Your account number and other information will not change.

Can I still log on at

Yes, you will be able to access your account online through the Trinsic address.

How do I contact Trinsic Customer Care?

Call, toll-free, 1-877-9TRINSIC (1-877-987-4674), or send email to

*Forbes 2006 Largest Private Companies List

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